Degraded performance RDG cluster

Incident Report for SPNS Services

Resolved

Incident is resolved. All servers used for the Cloud Desktop are functioning normally now.

Posted Jan 13, 2021 - 22:23 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 13, 2021 - 19:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 13, 2021 - 19:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 13, 2021 - 13:21 UTC

This incident affected: Werkplek Online (RDS (RDG Cluster)).